Fee and charges

Fee Agreement

Effective Date: April 01, 2017

This Fee Agreement (this “Agreement”) provides information on the fees Translance.net charge for use of the Site’s communication, invoicing, dispute resolution and payment services, including Payment Protection, and includes eligible Users’ authorization for debits and credits from and to their designated bank accounts via the automated clearing house network (“ACH”). This Agreement is part of the Terms of Service.

By continuing to use the Site or the Site Services on or after the Effective Date, you accept and agree to this Agreement. To the extent permitted by applicable law and except as otherwise provided in the Terms of Service, we may modify this Agreement without prior notice to you, and any revisions to this Agreement will take effect when posted on the Site unless otherwise stated. Please check the Site often for updates.

1. Service Fees Charged to Freelancers

Pursuant to the User Agreement, Translance.net charges Freelancers a Service Fee for each Engagement. Depending on the nature of the Engagement, the Service Fees will be charged either as straight or tiered pricing, Where applicable, Translance.net may also collect taxes (such as value added tax (VAT) in Europe) on Service Fees.

we will charge you a Service Fee of 12 % of the Freelancer Fees.

Note: Examples in this Agreement are provided for illustrative purposes only and are not binding. Because of rounding, the Service Fees charged may differ slightly.

2.Service Fees Charged to  clients

We will charge Clients a payment processing and administration fee of 5 % of the total amount of each payment made for the Site Services.

-If payments made by a Client are released to the Client Escrow Account for any reason or refunded by a Freelancer, the Payment Processing Fee, if applicable, will not be refunded.

Freelancer Membership Agreement

The membership program for freelancers includes a certain number of “Connects,” which reserve monthly capacity for you to submit proposals for Engagements as described on the Site.  You have the right to purchase additional Connects at any time, subject to a capacity determined by your membership program and other criteria. Connects you do not use by the end of the month do not carry over into the next month, unless you have a paid connect, in which case you may rollover up to two times the monthly allotment of Connects. The conditions under which unused Connects will rollover into the next month may vary from time to time and will depend on your membership program.

Translance.net reserves the right to change membership fees, change the monthly number of Connects included in the membership programs, change the price for additional Connects or institute new fees at any time, upon reasonable notice posted in advance on the Site. No refunds of fees already paid will be given. If Translance.net exercises its right to cancel a membership, Translance.net will not refund the membership fee already paid.